Systems Engineer Job Description
Job Opening Status: Now accepting applications.
Job Title: Systems Engineer
Department: Technical Services
Reports to: Henry Oglesby, Vice President of Operations
Submit cover letter and resume to: admin@orchardsoft.com.Please indicate the position you are applying for. Resumes may also be mailed or faxed. Principal applicants only, please; no recruiters. Absolutely no phone calls or walk-ins accepted.
Company Overview:
Orchard Software Corporation is based north of Indianapolis in Carmel, Indiana, and is a rapidly growing, premier developer of Laboratory Information Systems and other healthcare software solutions. Since our first installation in 1993, hundreds of laboratories across the country have turned to Orchard Software for their Laboratory Information System—including all types and sizes of hospitals, regional reference labs, multi-site/multi-specialty clinics and physician office labs, student health services, and public health organizations.
Our award-winning Orchard Harvest™ LIS utilizes process automation; robust instrument, billing, EMR, and reference lab interfaces; and rules-based technology to address regulatory and integration issues and simplify laboratory workflow. Orchard’s Microbiology and Anatomic Pathology modules eliminate paper and electronically integrate these departments with the rest of the laboratory. The Orchard Harvest™ Webstation module enables remote order entry and result delivery via the Internet. We also offer Orchard Copia®, a web-based product designed to unite lab networks together under one lab order management and results delivery system. For more information, read about our company or our products.
General Job Description:
Provide full implementation of Orchard Software's Laboratory Information System software applications, to include the installation of hardware, software, and network components. Provide telephone technical support for Orchard's customer base when not conducting installation projects.
Essential Duties and Responsibilities:
- Conduct preparation for new customer installations, including customer contact for coordination, the construction of the customer's data tables, and preparation of hardware.
- Installing the necessary workstation, server, network, and printer hardware at the customer site.
- Installing the LIS application on either existing hardware or hardware provided by Orchard.
- Plan and conduct on-site customer training for system administrators and end-users.
- Assist the customer through the go-live phase with the new system.
- Provide telephone technical support from our corporate office when not involved in an on-site installation project.
- Perform other collateral duties that may include new product testing, quality assurance, hardware testing, documentation, and the design or modification of customer training programs.
Education and/or Experience:
Candidate must have a Bachelors degree and be certified as a Medical Technologist. Must have proven teaching and problem solving experience and some information systems aptitude. LIS experience, especially in the area of LIS training and installation, HL7 interfacing, serial communications, Windows 2000 server, TCPIP networking are ideal.
Compensation:
A competitive compensation package, including salary, paid time off, health benefits (medical, vision, and optional dental), disability benefits, a retirement plan, and a medical/dependent care savings account is offered.
Travel:
Extensive travel is required.
Relocation:
Relocation is not required.