Orchard Software's Normal Business Hours
Normal Business Hours
Technical support staff will be available during the business hours of 7:00 am to 7:00 pm Eastern Time (EST in winter and EDT in summer).
Outside of these hours, emergency support calls will be forwarded to an after-hours answering service and, on average, responded to within 30 minutes.
The telephone number for technical support is (800) 571-5835.