Customer Feedback on...

Our Company

"I am impressed with the 'family-like' atmosphere of your company; very knowledgeable but yet down to earth. One can tell that they enjoy what they are doing. I really believe that much of the success of your organization and your products stem from the fact that you have a great mix of backgrounds within your people. They have a true understanding of what really goes on in the medical laboratory and what we all need to better do our jobs."

Gregory B Hawkins, MT (ASCP), Director of Laboratory/Mobile Service/Visiting Specialty Clinic, Grinnell Regional Medical Center

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In-house Training

"I attended the Advanced User Training at Orchard this past week. It was my second time to attend and I learned as much or even more this time around as I did 1½ years ago....Thanks so much to the wonderful staff at Orchard for making this another great experience!!"

Kena Hirner, Laboratory Manager, Hannibal Clinic, Inc.

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Our Products

"I work for a Urology group and the group decided to expand our lab to include AP. We purchased the Orchard AP module and our physicians and pathologist are very pleased.  I think our reports (which are custom) look better than any other reference lab we have used in the past. Orchard has done a beautiful job helping us customize our reports."

Eyre Klindt; Laboratory Supervisor; Metropolitan Urologic

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User Groups

"I find this [Orchard Harvest LIS] open forum a wonderful opportunity, a very practical method of communicating new ideas, of discussing difficult issues that suddenly "crop up", but most importantly, it can only increase the value of the Orchard Harvest Software product for all of the users..."

Larry Powell, MT, Laboratory Manager, Ashley Clinic

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Return on Investment (ROI)

"Our return on investment has been measured by the size of our test menu—we've added 7 new tests and taken over patient registration without adding personnel.  Also, our Microbiology billing is 100% accurate.  Previously, the steps the tech took on day one weren't always logged in a way that the tech turning out the culture and charges on day two could capture.”

Heidi Kinney; Greenville Medical Center; Greenville, PA

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Submit Feedback

We are always interested to hear your feedback about Orchard Software and our products and services. Use the Customer Feedback Form to let us know what you think.

Remember, if you have a specific feature request or software problem, you should call Technical Support at (800) 571-5835, email Technical Support at support@orchardsoft.com, or sign in and use the online Request for Modification form or the Software Problem Report form.