|Telephone support coverage|
|Interactive technical support and training|
|Access to the Orchard Resource Center|
|Access to Orchard’s online forums|
|One seat for an Orchard Harvest LIS Advanced User Training Course at no additional charge*|
|One scheduled, week-long visit from an Orchard System Engineer to your facility for designated tasks|
Whatever level you choose, you’ll receive software upgrades and enhancements throughout the year and one-on-one help when you need it from a support team that is always there for you. In addition, our newsletters, tutorials, forums, and website provide you with answers, ideas, and tips to ensure that you’re never on your own. To request additional information about purchasing or upgrading a support contract, complete our Support Information Request form.
Go to WebEx to launch a support session.
For more information about our support options, download our Technical Support Options .
Our offices are closed on the following 2016 Holidays:
New Year’s Day – Friday, January 1st
Memorial Day – Monday, May 30th
Independence Day – Monday, July 4th
Labor Day – Monday, September 5th
Thanksgiving – Wednesday, Thursday and Friday, November 23rd, 24th and 25th
Christmas Eve – Friday, December 23rd
Christmas – Monday, December 26th
New Year’s Eve Day – Friday, December 30th
New Year’s Day – Monday, January 2, 2017
As always, we offer 24-hour technical support for all holidays. Please feel free to contact us if you have any questions.
Happy holidays from the entire Orchard Software family!