As our healthcare system, spurred on by the Health Information Technology for Economic and Clinical Health (HITECH) Act, begins to embrace health information technology (HIT), focusing on system usability becomes more important. The push to install EHRs has encouraged many health networks to adopt systems while putting minimal thought into the need for user-friendly software and adaptive workflows that effectively use HIT tools. However, the LIS has been around much longer than the EHR, and it was adopted to improve the productivity and workflow in the lab; it is not the result of a government mandate. So LIS usability should be advanced well beyond the EHR, right? It turns out that on average, this is not the case. We have good news, though: Orchard® Harvest™ is not your average LIS. It stands out among its competitors because at Orchard Software, we listen to our customers to improve usability.