Contact Technical Support

One-on-one technical assistance from our highly proficient support team is available 24/7/365 from our headquarters located in Carmel, Indiana.

Harvest the Power™

Our customer focus means
one-on-one technical assistance when you need it

24/7/365 Support

Orchard’s technical support is available via telephone, online, or email 24/7/365. During business hours, ~98% of all opened tickets are responded to within two hours. During off hours, ~98% are responded to within four hours.

Support & Administration Options

Submit a Support Ticket

If you are a current Orchard Customer, sign in to Orchard Resource Central to submit a support ticket. You can also access resources including your account details, product documentation, and eLearning courses (subscription required).

Orchard Resource Center

Your Orchard Resource Center (ORC) account is a great resource for technical product documentation and release notes. With a subscription to our training for end users, you can also access the Orchard eLearning library.

Learn About Training for End Users