Lab Software & Services That Improve Patient Care
For more than 25 years, we have offered development, support, and service for existing products while continuing to design new products that support the laboratory in the ever-changing healthcare market. The scalability and flexibility of our systems facilitate an advanced level of configurability that enables us to support a diverse client base. We are the pioneers in delivering state-of-the-art diagnostic information systems, with coverage across the full spectrum of healthcare organizations.
Orchard Software installed its first Laboratory Information System in Indianapolis, Indiana, in 1993. Since that first installation, more than 1,650 laboratories across the country have turned to Orchard Software—including all types and sizes of multi-site and multi-specialty clinics and physician office laboratories, hospitals, regional reference labs, fertility clinics, veterinary labs, university student health services, research laboratories, pain management clinics, and public health organizations.
Orchard’s Vision, Mission, and Values
Orchard is the pioneer in delivering state of the art diagnostic information systems with coverage across the full spectrum of healthcare organizations. Our mission is to provide laboratories with software and services that improve value in patient care.
Orchard’s core values are caring, leadership, focus, responsiveness, and reliability.
Improve Efficiency, Reduce Errors, Increase Revenue, and Enhance Patient Care
Our award-winning laboratory information systems utilize process automation, robust interface and integration tools, and rules-based technology to address regulatory and integration issues and simplify laboratory workflow. Orchard’s lab systems are installed in all sizes of multi-site and multi-specialty physician groups and clinics, hospitals, independent reference labs, student health centers, veterinary labs, and public health organizations. Orchard’s systems provide rules-based decision-support, ICD screening, data mining for analytics, and seamless integration to support point-of-care, clinical, microbiology, molecular, cytology, and anatomic pathology testing. Orchard also offers a laboratory outreach solution for EHR connectivity and remote access. Orchard serves more than 1,650 laboratories across the country helping them to increase efficiency, reduce errors, enhance integration, and improve patient care.
Orchard’s Vision, Mission, and Values
Orchard is the pioneer in delivering state of the art diagnostic information systems with coverage across the full spectrum of healthcare organizations. Our mission is to provide laboratories with software and services that improve value in patient care.
Orchard’s core values are caring, leadership, focus, responsiveness, and reliability.
Improve Efficiency, Reduce Errors, Increase Revenue, and Enhance Patient Care
Our award-winning laboratory information systems utilize process automation, robust interface and integration tools, and rules-based technology to address regulatory and integration issues and simplify laboratory workflow. Orchard’s lab systems are installed in all sizes of multi-site and multi-specialty physician groups and clinics, hospitals, independent reference labs, student health centers, veterinary labs, and public health organizations. Orchard’s systems provide rules-based decision-support, ICD screening, data mining for analytics, and seamless integration to support point-of-care, clinical, microbiology, molecular, cytology, and anatomic pathology testing. Orchard also offers a laboratory outreach solution for EHR connectivity and remote access. Orchard serves more than 1,650 laboratories across the country helping them to increase efficiency, reduce errors, enhance integration, and improve patient care.
Highly Configurable & Flexible Software
With more than 25 years of LIS experience, the scalability and flexibility of Orchard’s laboratory information systems facilitates an advanced level of configurability that enables Orchard to support a diverse client base. More than 1,650 laboratories across the country have turned to Orchard Software—including all types and sizes of multi-site and multi-specialty clinics and physician office laboratories, hospitals, regional reference labs, fertility clinics, veterinary labs, university student health services, research laboratories, toxicology and pain management clinics, and public health organizations.
"Orchard is an excellent company to work with. They are always polite, knowledgeable, and efficient in answering our questions and working on any issues. They give our clinic great flexibility so we can do what we need to do. Also, they don’t push their updates on us; instead, they allow us to complete the updates when we are ready and when it will benefit us. So there is great flexibility on our end. The product and company are amazing."
-Manager, from KLAS interview
✓ Decorative Product Suite Empowers Laboratories
Our award-winning laboratory information systems utilize process automation, robust interface and integration tools, and rules-based technology to simplify laboratory workflow and expertly address regulatory and integration issues.
✓ Decorative Product Suite Empowers Laboratories
Our award-winning laboratory information systems utilize process automation, robust interface and integration tools, and rules-based technology to simplify laboratory workflow and expertly address regulatory and integration issues.
✓ Decision Support for the Total Testing Process
Orchard’s advanced configurable rules improve workflow efficiency and error-proofing by aiding in decision-making throughout the total testing process. Rules help to ensure consistent execution of procedures and increase laboratory productivity. Orchard’s sophisticated rules and audit tools can automate proper billing, ensuring the best reimbursement in an evolving healthcare environment.
Orchard’s advanced configurable rules improve workflow efficiency and error-proofing by aiding in decision-making throughout the total testing process. Rules help to ensure consistent execution of procedures and increase laboratory productivity. Orchard’s sophisticated rules and audit tools can automate proper billing, ensuring the best reimbursement in an evolving healthcare environment.
✓ Advanced Data Analytics Tools
Orchard is dedicated to storing data in a structured format to support advanced data analytics. Report data can be exported into Microsoft Excel, and scheduled to print, fax, or email at the desired time.
✓ Real-time Review of Laboratory Status
Monitor the status of the testing process in your lab minute by minute. Set up visual displays to update in a real-time scenario, keeping you current on order choice statuses, STATs, and turnaround times.
Orchard is dedicated to storing data in a structured format to support advanced data analytics. Report data can be exported into Microsoft Excel, and scheduled to print, fax, or email at the desired time.
✓ Real-time Review of Laboratory Status
Monitor the status of the testing process in your lab minute by minute. Set up visual displays to update in a real-time scenario, keeping you current on order choice statuses, STATs, and turnaround times.
"Orchard has really wonderful people to work with. They are professional and
responsive. The management staff is end-user driven, and this filters down through
the ranks. Orchard has maintained their high-quality service even though they have
grown, and that is because they care."
responsive. The management staff is end-user driven, and this filters down through
the ranks. Orchard has maintained their high-quality service even though they have
grown, and that is because they care."
-Manager, from KLAS interview
Steadfast Focus on Customers
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Throughout our 25 years of LIS innovation, our strategic direction has been driven by our customers, our prospective customers, and the future needs we foresee within the healthcare marketplace. Our products constantly evolve, directed by customer input and feedback. Always looking to the future, we develop our software to support the current and anticipated trends shaping the diagnostic industry and its role in improving patient care.
✓ Superior Support
✓ Collaborative Installations The foundation for long-term customer satisfaction begins with a smooth implementation process. Orchard realizes the uniqueness of each laboratory; therefore, installations are tailored, not “vanilla.” As such, the installation process is configured to fit your needs, while still following a five-step implementation methodology as a guideline. |
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✓ Comprehensive Training Resources
To maximize your use of our products, we offer user training classes throughout the year at our headquarters in Carmel, Indiana. Several of the classes are accredited through the ASCLS P.A.C.E.® program. In addition, we offer interactive eLearning and virtual training options that allow you to select the topics that are most relevant.
Orchard Resource Central (ORC), available to clients at orc.orchardsoft.com, is a robust documentation respository containing the latest product, company, and customized features tailored to your account. Orchard hosts a periodic user group and symposium for current and prospective users that provides an opportunity to meet key Orchard
employees, network and share ideas with other users, and is offered at no charge.
✓ Training to Build & Manage Your Own Interfaces
Orchard offers training classes to allow users to build and manage their HL7 interfaces. The training classes teach the concepts and skills required to configure and manage interfaces in user systems. The class covers HL7 basics, interface configuration, connectivity methods, and management and troubleshooting of interface activity, allowing efficient problem solution.
✓ Auditable Sample Tracking from Collection to Reporting
The sample tracking features in Sequoia organize and track the flow and storage of laboratory samples and specimens throughout the testing process to facilitate quicker, easier retrieval.
To maximize your use of our products, we offer user training classes throughout the year at our headquarters in Carmel, Indiana. Several of the classes are accredited through the ASCLS P.A.C.E.® program. In addition, we offer interactive eLearning and virtual training options that allow you to select the topics that are most relevant.
Orchard Resource Central (ORC), available to clients at orc.orchardsoft.com, is a robust documentation respository containing the latest product, company, and customized features tailored to your account. Orchard hosts a periodic user group and symposium for current and prospective users that provides an opportunity to meet key Orchard
employees, network and share ideas with other users, and is offered at no charge.
✓ Training to Build & Manage Your Own Interfaces
Orchard offers training classes to allow users to build and manage their HL7 interfaces. The training classes teach the concepts and skills required to configure and manage interfaces in user systems. The class covers HL7 basics, interface configuration, connectivity methods, and management and troubleshooting of interface activity, allowing efficient problem solution.
✓ Auditable Sample Tracking from Collection to Reporting
The sample tracking features in Sequoia organize and track the flow and storage of laboratory samples and specimens throughout the testing process to facilitate quicker, easier retrieval.
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✓ Best in KLAS
Since 2003, Orchard Software, compared to other LIS vendors, has consistently led the LIS industry with high KLAS survey rankings in the sales and contracting, implementation and training, functionality and upgrades, service and support, and general categories. |
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System Integration Expertise
Our team of expert interface specialists makes Orchard the clear choice for state-of-the-art integrated, interoperable systems. Orchard specializes in seamless integration, making host system, EHR/HIS, billing, HIE, and reference laboratory interfaces standard, and linking multiple sites possible. In Orchard’s 25 years, integration expertise has been gained through thousands of unique host interfaces with hundreds of vendors.
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✓ Fully Integrated Solution
With Orchard, instrument and system integration provides an automatic and seamless flow of data, allowing your laboratory to improve patient care by reducing errors, saving time, and enhancing turnaround time. ✓ Structured Diagnostic Data Orchard’s systems store data in structured, discrete fields that enable EHR integration and enhance data mining for evaluations, correlation studies, analytics, regulatory requirements, and quality assurance reporting. "One thing I love about Orchard is that they are very knowledgeable about laboratory systems. They understand us and what we are trying to do here. They stay up to date on the latest technology, practices, and the like. Instead of our clinic conforming to their program, they create the LIS around the top-end laboratory practices."
-Manager, from KLAS interview |
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Customer-driven Product Enhancement and Development
Orchard keeps growing because we listen to our customers. The input from our diverse user base drives the continuous development of our products and helps us improve and enhance our systems to provide the broadest set of features, equipped to handle a variety of laboratory workflows and business situations. Orchard is committed to developing, installing, and supporting the very best laboratory systems. We have been recognized for doing just that, and this commitment to continuous improvement is the reason for our success.
Award-winning Orchard Products
Year after year, as researched by KLAS, Orchard consistently posts some of the highest scores of lab system vendors. In addition, Frost & Sullivan presented Orchard its Customer Value Enhancement Award in recognition of Orchard’s initiatives that have led to the highest customer satisfaction rates in the LIS industry. From the seeds sown in our first installation in 1993, Orchard Software continues to grow and develop software that makes life easier in the lab. Simply said, we are the best, and that is why laboratories from the boroughs of New York to the islands of Hawaii are harvesting the power of Orchard.
Orchard keeps growing because we listen to our customers. The input from our diverse user base drives the continuous development of our products and helps us improve and enhance our systems to provide the broadest set of features, equipped to handle a variety of laboratory workflows and business situations. Orchard is committed to developing, installing, and supporting the very best laboratory systems. We have been recognized for doing just that, and this commitment to continuous improvement is the reason for our success.
Award-winning Orchard Products
Year after year, as researched by KLAS, Orchard consistently posts some of the highest scores of lab system vendors. In addition, Frost & Sullivan presented Orchard its Customer Value Enhancement Award in recognition of Orchard’s initiatives that have led to the highest customer satisfaction rates in the LIS industry. From the seeds sown in our first installation in 1993, Orchard Software continues to grow and develop software that makes life easier in the lab. Simply said, we are the best, and that is why laboratories from the boroughs of New York to the islands of Hawaii are harvesting the power of Orchard.