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At Orchard Software, we continue to innovate and improve our products based on what our customers need to make their job easier. We have recently updated the Orchard® Patient Portal to make it easier for patients to have secure and immediate access to their lab results. In line with all of Orchard’s products, Orchard Patient Portal is configurable and easily managed by the laboratory without IT assistance.

A Patient Satisfaction Boost

  • With faster access and control of their own portal, patients are more satisfied and engaged with their healthcare plan.

Increase Patient Accessibility to Medical Information

  • Self-service registration, login, and review of results
  • Proactive email notifications

Patient Dashboard for Easy Access and Navigation

  • View and sort PDF results
  • Access links to contact the laboratory and edit profile

A Lab Compliance Tool

  • The Orchard Patient Portal provides a path for healthcare organizations to comply with the Office of the National Coordinator for Health Information Technology’s (ONC-HIT) information-blocking provisions within the Cures Act, and it promotes laboratories as part of an interoperable healthcare system.

Labs Can Easily Manage the Patient Portal

  • Manage registered patient accounts
  • Configure email preferences for portal users
  • Send verification and reset password emails
  • Customize patient portal colors
  • Access the portal Audit Log

Edit Portal Configuration to Your Specifications

  • Add privacy policy and terms of use to comply with data privacy laws and reassure users of their data security
  • Set up secure sign in for patients that deters malicious activity
  • Edit and automate email appearance, including customized links
  • Assign multiple patients to portal account for family access

How Orchard Patient Portal Benefits Your Lab & Your Patients

For more information on Orchard’s improved Patient Portal, contact your Orchard Account Executive at (800) 856-1948 or visit our Contact Us page.