Cover Image of Hiawatha Community Hospital Case StudyHiawatha Community Hospital Maximizes LIS Performance & ROI

Leveraging Orchard’s System Administrator Services for Efficiency & Knowledge Gains

Abstract

Amy Elliott, MLS(ASCP)CM, Lead Technologist at Hiawatha Community Hospital (HCH) Laboratory, shares their lab’s experience upgrading their Orchard Software support to include System Administration services. The proactive and highly responsive boost to support has enabled HCH to use their Harvest LIS to its full potential. The added level of support allows them to focus on their job knowing that their LIS is performing optimally because it is being monitored by their Orchard personal care manager.