Orchard Software User Training
We know that the better trained you are on your lab system, the more you can take advantage of each of the features to help your laboratory be more productive and efficient. To maximize your understanding and the use of the many features and rules-based technology, Orchard offers various training options.
For basic training and easy access, Orchard’s online tutorials via the Internet touch on six key areas of the software. For more in-depth training, we offer five different customer training classes held multiple times throughout the year at our headquarters in Carmel, Indiana.
For basic training and easy access, Orchard’s online tutorials via the Internet touch on six key areas of the software. For more in-depth training, we offer five different customer training classes held multiple times throughout the year at our headquarters in Carmel, Indiana.
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Customer Training
Our customer training courses are held in the Training Center at Orchard Software, located north of Indianapolis in Carmel, Indiana. These courses give you hands-on experience with the latest new features and help you get more from existing features, maximizing your efficiency with tips and shortcuts. The majority of these classes are accredited through the ASCLS P.A.C.E.® program. In addition, you will be able to exchange ideas with other users, as well as experienced Orchard employees. |
Online Tutorials
Orchard’s online tutorials offer web-based training sessions to augment our hands-on training classes at our corporate offices. These online sessions are currently offered at no charge to our customers with a current support contract. After each session, averaging 45 minutes, users should be capable of effective execution of the functions presented. Topics include Introduction to Orchard® Harvest™, Ordering Patient Samples, Reviewing Results, Releasing Stored Orders, Quality Control, Rules, and Data Browsers. |
Customer Training
Training Classes & Dates
Training & Free Travel
Depending on your current level of support, you may qualify for free travel to attend our training in Carmel, Indiana. Contact your Account Manager today to determine if your support contract includes training.
All-inclusive Training Package
The cost of your training course includes much more than just tuition. You will receive:
Registration & Scheduling
Complete the online Training Information Request Form to sign up for one of our courses. Sign up now–seating for each class is limited.
Depending on your current level of support, you may qualify for free travel to attend our training in Carmel, Indiana. Contact your Account Manager today to determine if your support contract includes training.
All-inclusive Training Package
The cost of your training course includes much more than just tuition. You will receive:
- Instruction by trainers with broad industry knowledge
- Travel expenses to and from Carmel, Indiana
- Hotel accommodations
- Meals (breakfast, lunch, and dinner)
Registration & Scheduling
Complete the online Training Information Request Form to sign up for one of our courses. Sign up now–seating for each class is limited.
P.A.C.E.® Accreditation
Orchard Software Corporation is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.
Orchard Software Corporation is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.
Online Tutorials
Basic End User Tutorials
Introduction to Orchard® Harvest™
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: single-user vs. multi-user systems, basic database architecture, peripheral equipment and ancillary software, signing in and out of Harvest, overview of system configuration, and contacting technical support.
Using Order Patient Samples
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: accessing Order Patient Samples, ordering concepts, placing a patient order, and a brief overview of stored orders.
Using Release Stored Orders
This tutorial is intended for all users of Harvest. The following topics are covered: types of stored orders, methods of releasing stored orders for use, organizing and managing the Release Stored Orders window, how to split and combine stored orders.
Using Release Stored Orders
This tutorial is intended for all users of Harvest. The following topics are covered: types of stored orders, methods of releasing stored orders for use, organizing and managing the Release Stored Orders window, how to split and combine stored orders.
Using Find a Patient
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: Accessing Find a Patient, search methods, the patient file window, accessing prior results, graphing patient results, and redelivering patient results.
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: single-user vs. multi-user systems, basic database architecture, peripheral equipment and ancillary software, signing in and out of Harvest, overview of system configuration, and contacting technical support.
Using Order Patient Samples
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: accessing Order Patient Samples, ordering concepts, placing a patient order, and a brief overview of stored orders.
Using Release Stored Orders
This tutorial is intended for all users of Harvest. The following topics are covered: types of stored orders, methods of releasing stored orders for use, organizing and managing the Release Stored Orders window, how to split and combine stored orders.
Using Release Stored Orders
This tutorial is intended for all users of Harvest. The following topics are covered: types of stored orders, methods of releasing stored orders for use, organizing and managing the Release Stored Orders window, how to split and combine stored orders.
Using Find a Patient
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: Accessing Find a Patient, search methods, the patient file window, accessing prior results, graphing patient results, and redelivering patient results.
Basic Administrative Tutorials
Rule Basics in Harvest
This tutorial is intended for all users of Harvest. The following topics are covered: types of rules, impact of rules on laboratory workflow, components of a rule, and best practices in rule configuration.
Using Order Entry Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the Order Entry Rules table, components of an Order Entry rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using Result Evaluation Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the Result Evaluation rules table, components of a Result Evaluation rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using CPT Code Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the CPT Code rules table, components of a CPT Code rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using Quality Control
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: Accessing Review Quality control, QC file configuration, setting and revising control ranges, quantitative and qualitative QC review, documenting QC files, manually and automatically ordering QC.
This tutorial is intended for all users of Harvest. The following topics are covered: types of rules, impact of rules on laboratory workflow, components of a rule, and best practices in rule configuration.
Using Order Entry Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the Order Entry Rules table, components of an Order Entry rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using Result Evaluation Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the Result Evaluation rules table, components of a Result Evaluation rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using CPT Code Rules
This tutorial is intended for all users of Harvest. The following topics are covered: Accessing the CPT Code rules table, components of a CPT Code rule, conditions and actions that may be used in a rule, and best practices in rule configuration.
Using Quality Control
This tutorial is intended primarily for new users who are just installing their system. Existing users who require a refresher on the basics may also find it helpful. The following topics are covered: Accessing Review Quality control, QC file configuration, setting and revising control ranges, quantitative and qualitative QC review, documenting QC files, manually and automatically ordering QC.
Advanced Tutorials
Using Data Browsers
This tutorial is intended for users already familiar with Harvest. New users are welcome to watch this video, but will receive the best benefit from this session once they gain more experience with their system. The following topics are covered: review of basic database architecture, relating the appropriate data browser to information stored in the database, recommended steps to configuring a browser query, column views configuration, using filters, creating scheduled queries, using optional columns, and saving browser criteria. Examples of browser queries at the test, order choice and order level are demonstrated.
This tutorial is intended for users already familiar with Harvest. New users are welcome to watch this video, but will receive the best benefit from this session once they gain more experience with their system. The following topics are covered: review of basic database architecture, relating the appropriate data browser to information stored in the database, recommended steps to configuring a browser query, column views configuration, using filters, creating scheduled queries, using optional columns, and saving browser criteria. Examples of browser queries at the test, order choice and order level are demonstrated.
Methods of Instruction
Orchard’s online tutorials offer web-based training sessions to augment our hands-on training classes at our corporate offices. By the end of each session (averaging 30 minutes) users should gain sufficient familiarity to more effectively execute the functions presented.
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Customer Feedback on User Training
“I highly recommend the [Harvest Advanced User] class even if you have gone to one in the past. Each user has set up Harvest in their own unique manner and you learn so much talking to other users and the knowledgeable Orchard staff. Each Harvest version contains so many enhancements and this is the best way to learn about them and see new ways of using Harvest. A very definite plus: Orchard treats its customers better than any other vendor I have worked with! They always manage to surprise me by giving me more than I expected. Keep up the good work.” — Carol Schreck, LIS Director, ITxM Diagnostics |
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