Orchard Software User Training
We know that the better trained you are on your lab system, the more you can take advantage of each of the features to help your laboratory be more productive and efficient. To maximize your understanding and the use of the many features and rules-based technology, Orchard offers various training options.
For basic training and easy access, Orchard’s online tutorials via the Internet touch on six key areas of the software. For more in-depth training, we offer five different corporate training classes held multiple times throughout the year at our headquarters in Carmel, Indiana.
Our corporate training courses are held in the Training Center at Orchard Software, located north of Indianapolis in Carmel, Indiana.
These courses give you hands-on experience with the latest new features and help you get more from existing features, maximizing your efficiency with tips and shortcuts.
Three of these classes are even accredited through the ASCLS P.A.C.E.® program. In addition, you will be able to exchange ideas with other users, as well as experienced Orchard employees.
Orchard’s online tutorials offer web-based training sessions to augment our hands-on training classes at our corporate offices. These online sessions are currently offered at no charge to our customers with a current support contract.
After each session, averaging 45 minutes, users should be capable of effective execution of the functions presented.
Topics include Introduction to Orchard® Harvest™ LIS, Ordering Patient Samples, Reviewing Results, Releasing Stored Orders, Quality Control, Rules, and Data Browsers.
customer feedback on user training
“I highly recommend the [Harvest LIS Advanced User] class even if you have gone to one in the past. Each user has set up Harvest in their own unique manner and you learn so much talking to other users and the knowledgeable Orchard staff. Each Harvest version contains so many enhancements and this is the best way to learn about them and see new ways of using Harvest.
A very definite plus: Orchard treats its customers better than any other vendor I have worked with! They always manage to surprise me by giving me more than I expected. Keep up the good work.”
— Carol Schreck, LIS Director, ITxM Diagnostics