Orchard Software User Training

We know that the better trained you are on your lab system, the more you can take advantage of each of the features to help your laboratory be more productive and efficient. To maximize your understanding and the use of the many features and rules-based technology, Orchard offers various training options.

For basic training and easy access, Orchard’s online tutorials via the Internet touch on six key areas of the software. For more in-depth training, we offer five different customer training classes held multiple times throughout the year at our headquarters in Carmel, Indiana.


customer training

Our customer training courses are held in the Training Center at Orchard Software, located north of Indianapolis in Carmel, Indiana.

These courses give you hands-on experience with the latest new features and help you get more from existing features, maximizing your efficiency with tips and shortcuts.

Three of these classes are even accredited through the ASCLS P.A.C.E.® program. In addition, you will be able to exchange ideas with other users, as well as experienced Orchard employees.


online tutorials

Orchard’s online tutorials offer web-based training sessions to augment our hands-on training classes at our corporate offices. These online sessions are currently offered at no charge to our customers with a current support contract.

After each session, averaging 45 minutes, users should be capable of effective execution of the functions presented.

Topics include Introduction to Orchard® Harvest™ LIS, Ordering Patient Samples, Reviewing Results, Releasing Stored Orders, Quality Control, Rules, and Data Browsers.

customer feedback on user training

“I highly recommend the [Harvest LIS Advanced User] class even if you have gone to one in the past. Each user has set up Harvest in their own unique manner and you learn so much talking to other users and the knowledgeable Orchard staff. Each Harvest version contains so many enhancements and this is the best way to learn about them and see new ways of using Harvest.

A very definite plus: Orchard treats its customers better than any other vendor I have worked with! They always manage to surprise me by giving me more than I expected. Keep up the good work.”

— Carol Schreck, LIS Director, ITxM Diagnostics


Customer Training

Training Courses & Dates

Orchard® Harvest™ LIS Advanced User Training Course (P.A.C.E.® accredited for 16 Contact Hours)
Orchard® Harvest™ LIS Microbiology Administrator Training Course (P.A.C.E.® accredited for 19 Contact Hours)
Orchard® Harvest™ LIS System Administrator Training Course (P.A.C.E.® accredited for 19 Contact Hours)
Orchard® Pathology Administrator Training Course (P.A.C.E.® accredited for 19 Contact Hours)
Orchard® Copia® System Administrator Training Course (P.A.C.E.® accredited for 16 Contact Hours)
Orchard® Copia® Integration Level 1 Training Course (P.A.C.E.® accredited for 17 Contact Hours)
Orchard® Copia® Integration Level 2 Training Course (P.A.C.E.® accredited for 17 Contact Hours)

Training & Free Travel

Depending on your current level of support, you may qualify for free travel to attend our training in Carmel, Indiana. Contact your Account Manager today to determine if your support contract includes training.

All-inclusive Training Package

The cost of your training course includes much more than just tuition. You will receive:

  • Instruction by trainers with broad industry knowledge
  • Travel expenses to and from Carmel, Indiana
  • Hotel accommodations
  • Meals (breakfast, lunch, and dinner)

Registration & Scheduling

Complete the online Training Information Request Form to sign up for one of our courses. Sign up now–seating for each class is limited.

P.A.C.E.® Accreditation

Orchard Software Corporation is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.

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Online Tutorials

Methods of Instruction

Orchard’s online tutorials offer web-based training sessions to augment our hands-on training classes at our corporate offices. By the end of each session (averaging 30 minutes) users should gain sufficient familiarity to more effectively execute the functions presented.

Online Tutorial Videos

You can watch all of our online tutorial videos at the Orchard Resource Center.

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