Billie’s Corner – The Importance of Upgrades for Overall Lab Efficiency

By Billie Whitehurst, CEO

As the laboratory and healthcare industries continue to address the pandemic alongside workforce shortages, it becomes important to incorporate every efficiency possible. While it may seem that upgrading your LIS to the latest version takes time that you don’t have, it is one of those situations where foresight and maintenance ahead of time pays off in the long run.

Best Business Practice

By staying up to date on the most recent software release, your lab can take advantage of the latest software enhancements, incorporate any bug fixes or compatibility updates, and address the most recent security issues.

Staying on an older version of software can compound problems and make it much harder to fix a problem or upgrade to a current release at a later time. In effect, it is detrimental to your laboratory and organization to stay on an older software version. From a security stance, healthcare data is a prime target, so it makes sense to be vigilant and to keep your LIS version up to date.

Multiple Options for Upgrades 

Orchard’s support team makes upgrading easy. There are no charges associated with upgrades as long as you have an active support agreement and are no more than two versions behind. When an upgrade is available, customers are notified on our website, through our newsletter, and on Orchard Resource Central (ORC). For the smoothest upgrade experience, we highly recommend our premium upgrade package that includes a dedicated resource for upgrades and post upgrade support. We encourage you to take advantage of the latest version updates to keep your system running at its peak level.

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